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For products purchased on the Oxigo website, you have a 30 day reflection period from the date of receipt of your order. Do you want to exercise this right? Let us know through the form below.
Keep in mind many of our products are hygienic products that are exempt of the right of withdrawal after the packaging has been opened.
Exercising the Consumer’s right of withdrawal
1. If the consumer exercises his right of withdrawal he shall notify the entrepreneur unambiguously with the standard form for withdrawal within the right of withdrawal period.
2. The consumer shall return the product or deliver it to (the authorized representative of) the entrepreneur as soon as possible but within 14 days counting from the day following the notification referred to in sub-clause 1.
3. The consumer shall return the product with all delivered accessories and if reasonably possible in the original state and packing and in conformity with reasonable and clear instructions given by the entrepreneur.
4. The burden of proof for the correct and timely exercise of the right of withdrawal fall on the consumer.
5. The consumer shall bear the direct costs of returning the product.